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ServiceMaster Clean of Clark & Jackson County

COVID-19 Disinfection

March 18th, 2020 · No Comments

COVID-19 Disinfection

ServiceMaster Clean stands ready to help keep our communities clean, healthy, and safe. Our cleaning technicians can perform coronavirus disinfection in homes, businesses, and public spaces. Call us today to learn more about our disinfection process.

The New Coronavirus  

COVID-19, or “coronavirus disease 2019,” should be taken seriously. Since it was first identified in December of 2019, it has spread globally, causing governments to close borders, quarantine hundreds of millions, and shut economies down. Over 7,000 deaths worldwide have been confirmed, and the crisis is likely to continue for many weeks and months. Older adults and adults with vulnerable immune systems are most susceptible to serious illness from COVID-19.

How does the coronavirus spread?

COVID-19 is spread through person-to-person contact and likely through contact with infected surfaces.

Person-to-person infection can occur from breathing in respiratory droplets from infected persons. Direct touch isn’t necessary to spread the infection. “Social distancing,” or maintaining six feet of distance from others, will limit this person-to-person spread.

Infection can also occur by touching an infected surface and then touching your own face, nose, or eyes. During this time avoid touching your face for this reason.

How long could the coronavirus live on surfaces?

A recent study found that COVID-19 can survive on surfaces: 4 hours on copper, 24 hours on cardboard, 48-72 hours on plastic and stainless steel. Disinfect and clean surfaces frequently to limit the chance of spread.

ServiceMaster Clean

Contact us to schedule a thorough disinfection and cleaning. As a local business, we’re ready to pitch in and help our community the best way we know how: professional cleaning that provides more peace of mind.

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March 16th, 2020 · No Comments


The risk of catching a cold or coming down with the flu can be high – especially in the winter months. If someone in your home gets sick, germs can easily and quickly spread to other members of the household. In just a few days, your whole family could be showing flu symptoms.

Luckily, there are a few ways to avoid germs year-round. According to the Centers for Disease Control and Prevention (CDC), good daily habits can help stop the spread of germs and prevent you from getting ill. Use this guide from the professionals at ServiceMaster Clean to learn common ways to avoid germs and keep them from contaminating your home.


Washing your hands is a simple way to help stop the spread of germs and keep yourself from getting sick, whether you’re at home, at work or in public areas. Teach your family members the following handwashing tips and techniques to help avoid germs:


According to the CDC, there are several times throughout the day that you should wash your hands properly. The best times to wash your hands to avoid getting sick and spreading germs include:

  • Before, during and after preparing food.
  • Before and after eating.
  • Before and after caring for someone who is sick.
  • After using the bathroom.
  • After coming into contact with bodily fluid.
  • After coughing, sneezing or blowing your nose.
  • After changing a diaper.
  • After touching a family pet.
  • After taking out the trash or coming into contact with garbage.
  • After coming home from the germiest public places.
  • When your hands look visibly dirty.


Cleaning and disinfecting your home regularly is important to help keep everyone healthy. When somebody in the house is sick, take more of an active role to combat bacteria and viruses before they are able to spread.

Wipe down high touch surfaces such as doorknobs, tables, chairs or other items that a sick individual has touched, with low-level disinfectant wipes. Infectious germs can live on surfaces for hours or even days, so it’s important to keep up a cleaning routine even in the days after an infected person starts feeling better. The CDC also recommended disinfecting the kitchen, bathrooms and other areas where potentially infectious germs can linger.


Touching your face is one of the easiest ways to get germs on your hands into your body. If you touch something that’s been contaminated with germs and then touch your face, you could be transferring illnesses through the mucous membranes in the eyes, mouth and nose. To help prevent illness, wash your hands immediately after touching germy surfaces and avoid touching your face as much as possible.


If possible, avoid spending time in close contact with sick individuals. If you’re caring for sick family members, always wash your hands after providing care. If you are the one feeling sick, keep your distance from others to help prevent them from becoming ill, too. Stay home from work, school and other commitments until you are healthy.

At ServiceMaster Clean, we know how important infection control and prevention is. With decades of experience in janitorial services for healthcare facilities, our professionals follow best practices and procedures published by leading organizations like OSHA and the CDC to help ensure that hospitals, medical offices and other practices are cleaned and disinfected properly.


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Ice Damns-Can cause more damage than meets the eye

December 20th, 2019 · No Comments

Ice Damns

Ice damns occur when snow on a roof melts, runs down the slope and gets to the edge/soffit and refreezes. This process happens repeatedly and the ice builds up and prevents natural drainage off a roof. This can then cause the water to actually run uphill under shingles and even metal roofs.

Once ice damns form they can cause damage to your shingles, sheathing, insulation, interior ceilings and walls, flooring and more. By the time you notice water inside the home or business, damage has already been done behind the scene.


Prevention is your best way to prevent from having a major water damage to your home or business. Ice damns start with melting snow; the snow melts either from heat loss from the home or being heated up from sunlight or air temperatures.

We cannot control the weather, so checking insulation levels can be a good place to start. Secondly, having your attic space properly vented will allow it to stay cool which will prevent snow from melting in the first place.  Keeping snow off your roof initially will stop these types of issues from occurring; this can be accomplished by using a roof rake or hiring a professional service to remove the snow for you.  In some cases heated cables can help prevent buildup along edges of roofs. Every building and roof scenario is different so finding the right solution for your home or business might take some research or contacting a specialist.

We Are Here To Help

While we all hope to prevent ice damns from happening in the first place some times things happen and every day life can seem like it is turned upside-down. If you notice water entering your home from above, below, or anywhere, we can help locate the source and help come up with a plan to remedy the problem. Our trained specialty is then to ensure that structure gets dried and cleaned properly to prevent any growth. Call us if you have questions or are in need of assistance.

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Renter’s Insurance- Why do I need it?

February 6th, 2019 · 1 Comment

In our world of disaster restoration, we see the usefulness of insurance almost every day. We often are working with a homeowner’s insurance policy, but disasters do happen in rental properties as well. Tenants could save themselves a lot of headache and money by having a basic Renter’s Insurance policy.



Here are some facts about Renter’s Insurance that you might not know.

  1. It can cover your belongings even when they are not in your home. Things like bikes, laptops, and jewelry can be covered if they are stolen or damaged. If you are in a car accident, your policy can cover things damage that your auto policy might not cover.
  2. Your most valuable belongings can get extra coverage under your policy. You can be protected from costs due to items being lost, stolen, or damaged such as: jewelry, musical instruments, artwork, guns, etc.
  3. Renter’s Insurance can also include liability for medical expenses if someone gets hurt at your residence. Without liability insurance, if you were at fault, you could end up paying for their bills.
  4. If you accidentally cause a broken window, break a pipe, or over-cook dinner; renter’s insurance can help cover the cost of the repairs to the building. It can also take care of your belongings. Without it you could be responsible for the entire cost of the repairs.
  5. Without Renter’s Insurance, you may no longer be able to live in your residence. If your home has a major disaster, such as a fire, flood loss, sewer backup, tornado damage, etc. you may be displaced. Renter’s insurance can help cover other living arrangement for that time frame and cover the cost of cleaning and moving your contents for that process.


While we are not an insurance company, we work with them on a regular basis and see how hard it can be for renters when tragedy strikes. Their home and their world gets turned upside down. Renter’s insurance is relatively cheep too; often it is $10-20 a month. We recommend that, if you are renting a place, you talk with a local insurance agent about what coverage would be appropriate for you and your family.


This is a scenario the we have seen multiple times and we wish that is did not have to happen this way.


A rental building has had a major fire and the renter’s are forced to evacuate. The building might take months repair including: removing the severely damaged structure, drying the structure from the water used by the fire department, cleaning the entire building for odor, and then letting contractors come in to put things back together. But, before any of that can happen renter’s belongings need to be removed. Many renters cannot or do not want to pay a professional company to clean their belongings because of the cost associated with it. So sadly, many times contents end up being disposed of so the structure can be addressed.

While the structure is being focused on, the renters are left in an unfortunate circumstance. They no longer have a place to live and most of their belongings are destroyed. If more renters would have Renter’s Insurance it would pay to replace the items that cannot be cleaned and clean the items that can be saved. Also the cost to move them to a safe location and provide renters with a temporary place to live until they can move back in.

We don’t like to see anyone displaced from the place they call home and we try to help in whatever ways we can. We understand that these situations can be emotional and stressful and we are here to help; even if it is just a bit of advice on simple things that you could do to take the next steps to regaining a sense of normalcy after a disaster.


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Fire by Lightning: Myths & Facts

July 27th, 2018 · No Comments

Lightning Myths & Facts

It isn’t every day we walk into a fire disaster and find that the source was lightning, but it happens. In May of this year, on a Friday morning, lightning struck the ground about a quarter of a mile away from a house. It then traveled through the ground, reaching the electric and gas lines. The fire didn’t ignite for almost 48 hours. Someone driving by early Sunday morning noticed the house burning. Fortunately, the gentleman was not home and did not get hurt. He had realized Friday morning that the electricity was out. With the storm that would be normal, so he didn’t suspect anything. Point being, we cannot predict or prevent these types of things from happening. Even if mother nature doesn’t always choose to be nice to us, we can educate ourselves to be better prepared. This article has some very interesting myths and facts about lightning.

Image result for lightning strikes


Fire Safety

Regardless of the source of the fire, it is NEVER something that should be taken lightly. Everyone should have a fire escape plan. There are many websites that will tell you different ways to ensure your safety if ever in a fire. ServiceMaster would like to share an article that we feel is important for everyone. It provides information about:

Home Fire Prevention, Home Fire Safety Equipment, Fire Safety Planning


Image result for fire pictures







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Flood Damage

March 30th, 2018 · No Comments

When a flood happens it can be a stressful situation. Here is a post from ServiceMaster Restore that may help you if you find yourself in this situation.



SEPTEMBER 15, 2016

Floods are the number one natural disaster in the United States, reports the National Flood Insurance Program (NFIP). A flood can destroy basements, entire floors and entire homes, depending on the severity of the flood waters. The NFIP states that the average flood claim from 2010 to 2014 was close to $42,000. Being hit with a flood is beyond stressful, from the prospect of losing your home or belongings to the flood insurance claims process itself. We’re here to make the process of filing a flood insurance claim a little less confusing.

Flood Insurance Claim Tips

  1. Find and review your homeowners or renters insurance policy. Your insurance company or agent can provide a copy if the original was lost or damaged in the flood. Look to the declarations page for information regarding the policy’s flood damage coverage, limitations, exclusions and how the claim filing deadlines work.
  2. Call your insurance agent or insurance company. You need to make this call as soon as possible to get the claims process started.
  3. Take pictures and video of the flood damage before beginning any clean-up. The claims adjuster will want to see the damage before any restoration takes place.
  4. Contact ServiceMaster Restore® for a full assessment of the flood damage and an initial estimate of the remediation costs. We will extract standing water and enact effective drying procedures. Our teams also perform pack-out services, board-up and full mold remediation procedures as needed.
  5. Refrain from throwing anything away when removing water damaged items. Your claims adjuster may need to examine items during the claims inspection.
  6. You’ll need to provide several pieces of information for your claim.

These may include but are not limited to:

  • Date of the flood and cause of the flood
  • Location of flood damage
  • Your contact information or contact information for the property owner
  • Clean-up and remediation estimates
  • Receipts for all clean-up, repairs and other related costs
  • Receipts for hotels and other expenses if you have to leave your home
  • A complete list of all personal items damaged by the flood, including furniture and building materials

During the flood insurance claim process, be sure to keep detailed records of each interaction with the insurance company. Log phone conversations with the date and time, the name of the person you talked with and a brief description of your conversation. Maintain a copy of all written communication with the insurance company, including printed versions of emails and any other digital communication.


Flood Damage Policies

Unfortunately, the average homeowner’s insurance policy often doesn’t cover floods, even though they are our nation’s most common natural disaster. Separate flood insurance can be purchased, which is important especially if you live in a flood zone or in an area prone to natural flooding. Remember that if you’re a victim of a major flood or other catastrophic flood event, it may take longer than usual to receive your claim check. The aftermath of a natural disaster can be devastating. Let us make the recovery from an emergency like flooding less stressful. ServiceMaster Restore® is there 24/7/365 for full flood damage and water remediation. Our trusted professionals work safely and quickly so you can focus on getting back to normal.

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Renters insurance

March 16th, 2018 · No Comments

Renters Insurance

Here at ServiceMaster we handle many different situations and many times it involves individuals in a rental situation. A landlords insurance does not cover your personal belonging, which can leave you with either an unwanted bill or a lot of work personally. Below is an article about renters insurance that we feel explains the importance of having this quite affordable insurance to protect yourself and belongings.

If you’re a renter and you own things and who doesn’t? You need renters insurance. You can purchase inexpensive renters insurance for less than $1 a day. The important thing is to make sure that your assets are covered.

Renters insurance   also called home and contents insurance   covers your belongings from theft and damage. It provides liability coverage if someone is injured while in your apartment. Part of that liability coverage, which is typically about $2,000, is to pay the injured person’s medical bills. It can also pay for any lawyer fees and settlements.

Renters insurance will pay for the loss of use of your apartment, meaning you can receive payment to stay in a hotel or other place if your apartment is damaged by a fire, storm or other covered event. It covers your belongings while off premises, which means your belongings are covered while you are traveling or if you leave them in your car. For example, if your laptop is stolen from your car or if your luggage is stolen while on vacation, you can file a claim and receive payment.

There are a few broad reasons for you to purchase contents insurance. They include theft of your belongings and damage to your belongings caused by fire, lightning, windstorms, hail, explosions, smoke, vandalism and plumbing leaks. Let’s review a few specific scenarios that emphasize the top reasons to purchase renters insurance.



If you have a computer, you know how valuable it is for storing data, running applications, scrolling the web and entertainment purposes such as streaming video. The documents, data, photos and videos you keep on your computer are irreplaceable. Most renters insurance offers a standard payout, often replacement value, if your computer is stolen or damaged. If you feel you need additional coverage, you can purchase an endorsement, or extra coverage, for your computer, as well as other items such as jewelry, silverware, firearms, business personal property and almost anything you want to insure.



You come home one evening and fire trucks and firefighters are wrapping up hoses and stowing their firefighting gear on the fire truck parked outside your apartment building. Your neighbor fell asleep with a lit cigarette. Your apartment did not burn, but it and everything in it   including your clothes   were damaged by smoke. Renters insurance can pay you for your loss and pay for a place to stay while the damage is repaired.


Water Damage

A pipe bursts in your ceiling while you’re at work and pours water onto your great grandmother’s Stickley rocking chair. The leather upholstery is ruined. It’s a notable antique and worth a pretty penny. Your renters insurance will pay to repair the rocker. It’s important to have renters insurance because your landlord’s insurance doesn’t usually cover your personal belongings.


Personal Injury

While visiting your apartment to introduce herself, your nosy neighbor who plays her music too loud and can’t seem to park between the lines in the parking garage slips on some raspberry yogurt and knocks herself unconscious. She hits her head on the counter and needs a few stitches. Your renters insurance will cover your liability for her injuries. It typically provides liability coverage from $100,000 to $500,000, which is ample. If you desire more, or less, you can purchase up to $2 million or as little as $50,000 in liability coverage.



Renters insurance is affordable and worthwhile. You can get renters insurance quotes online, which makes shopping for this must-have insurance simple and easy. If your belongings are stolen, damaged or destroyed by fire, storms, smoke, vandalism or other covered causes, renters insurance provides you with peace of mind because you know they’ll be replaced.


Information from this post is by DB Troester from  on March 16, 2018

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ServiceMaster Restore Urge Home Preparedness Before Winter

December 10th, 2017 · No Comments

Experts at ServiceMaster Restore Urge Home Preparedness Ahead of the Season’s Worst Weather

Use these seven strategies to avoid costly damage this winter season

“It’s shocking how many people don’t realize how easy and affordable it is to adequately prepare their homes for winter”

MEMPHIS, Tenn.–(BUSINESS WIRE)–Ahead of winter’s arrival, ServiceMaster Restore experts are urging homeowners across the country to prepare their homes for cold temperatures and severe weather. Wind, snow, ice and freezing temperatures can all wreak havoc on a home, especially if it’s not well-prepared for the elements.

Forecasters at the National Oceanic and Atmospheric Administration’s (NOAA) Climate Prediction Center recently released its annual U.S. Winter Outlook, predicting wetter-than-average conditions across the northern U.S. and drier-than-normal conditions in the South. “Even so, we all know how unpredictable weather can be. That’s why it’s so important for homeowners to prepare now, so they’re ready for anything Mother Nature throws their way,” said Peter Duncanson, a 30-year ServiceMaster Restore veteran, who has spent much of his career helping home and business owners recover from severe damage caused by winter weather.

A recent ServiceMaster Restore survey revealed two-in-five homeowners have no idea what they are doing when it comes to prepping their house for a potential weather emergency.1 “It’s shocking how many people don’t realize how easy and affordable it is to adequately prepare their homes for winter,” said Duncanson. “A few preparations now can save thousands of dollars in potential damages, and allow homeowners to enjoy their home, instead of dealing with winter’s aftermath.”

One of the best resources, Duncanson says, is the American Red Cross Emergency app, which is sponsored by ServiceMaster. The free app provides expert advice on what to do before, during and after severe weather events, includes maps of nearby shelters, and notification capabilities to let friends and family know that you’re safe. To download, text “GETEMERGENCY” to 90999, search “American Red Cross” in the app store or go to

To get ready for the winter season ahead, Duncanson recommends taking these seven simple steps to safeguard your home’s interior and exterior:

Outside the Home:

  • Outdoor water faucets connected to garden hoses are likely to freeze and lead to burst pipes. Disconnect all hoses, and cover the faucets to help safeguard your outdoor pipes. Insulated covers can be purchased for $5-$10 at a local hardware or home improvement store.
  • Rain gutters clogged with leaves can cause big problems once snow or freezing rain begins to fall, as they often lead to dreaded ice dams. As they thaw, they can cause costly water damage in your home. Be sure to clear them before colder temperatures start to settle in.
  • Many homeowners invest in sheds to store expensive yard equipment – but unless the sheds are properly sealed, the equipment and other contents can be damaged by the elements. Check for cracks or gaps that could let in cold air and fill with caulk. Be sure that loose or damaged roof shingles are replaced or repaired.

Inside the Home:

  • Use a programmable thermostat to regulate the temperature in your home. If you aren’t going to be home for a few days, ensure the temperature is set no lower than 55 degrees. For extra precaution during extremely cold weather, open kitchen and bathroom cabinet doors so warmer air can circulate around pipes or allow kitchen and bath faucets to run slowly to avoid freezing.
  • Change furnace filters and schedule a furnace checkup with a heating system professional to avoid waking up with no heat on the coldest morning of the season. Routine maintenance will help keep your unit in top shape now and in seasons to come.
  • Prevent frozen pipes in unheated areas of your home, like basements and attics, by wrapping them with foam or self-adhesive insulating tape. Pipes closer to exterior walls that are exposed should be covered and a 6-inch section of pipe insulation foam can cost as little as $3 – thousands of dollars less than dealing with a burst pipe.
  • Have a temporary backup plan, just in case your heating system does go out. For instance, take time to clean the chimney now, if you plan to use vented gas logs or a fire place. If you plan to use space heaters, inspect them to be sure the wires aren’t frayed and the units are working properly, and remind family members to be extremely cautious when using them.

For more expert tips and information on how to prepare for and recover from extreme winter weather, visit or visit us on YouTube or Facebook. For immediate assistance and clean up, call us at ServiceMaster Restore 715-743-7007 (Clark and Jackson County and the Tomah Area)


About ServiceMaster Restore 

With approximately 2,000 franchised and licensed locations around the world, ServiceMaster Restore and ServiceMaster Recovery Management (SRM) serve customers through a global network of franchises available 24/7/365 to provide residential and commercial restoration services resulting from damage caused by water, fire, smoke or mold. SRM is the large scale commercial catastrophic disaster restoration unit of ServiceMaster Restore. ServiceMaster Restore and SRM have operations and consulting experience on countless disasters, including clean-up after Hurricane Katrina and the Pentagon after September 11, 2001. ServiceMaster Restore is a business unit of Memphis-based ServiceMaster Global Holdings, Inc. (NYSE: SERV), a leading provider of essential residential and commercial services. More information can be found at and ServiceMaster Restore is the Official Disaster Restoration Specialist of Minor League Baseball™.

About ServiceMaster

ServiceMaster (NYSE: SERV) solves the homeowner’s dilemma. Every day, we visit more than 75,000 homes and businesses through our extensive service network of expert professionals. Technology powers our trusted experts to engage with customers so they can order, buy and receive services when, where and how they want them. Our well-recognized brands includes American Home Shield (home warranties), AmeriSpec (home inspections), Furniture Medic (furniture repair), Merry Maids (residential cleaning), ServiceMaster Clean (janitorial and residential floor cleaning), ServiceMaster Restore (disaster restoration) and Terminix (termite and pest control). Like, follow or visit us at, or ServiceMaster is the Official Home Services Provider of Minor League Baseball™.

About the Survey

The 2017 ServiceMaster Weather Emergency Survey presents the findings of an online survey conducted by Toluna from April 18-20, 2017 among a sample of 1,555 American homeowners 18 years of age and older. The margin of error for a sample of this size is ± 2.5 percent at a 95 percent level of confidence. Some numbers may not add up to 100 percent due to rounding.

2017 ServiceMaster Weather Emergency Survey conducted by Toluna from April 18-20, 2017 among a sample of 1,555 American homeowners 18 years of age and older

Article from ServiceMaster

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Wet Carpet Safe or Unsafe?

September 7th, 2017 · 5 Comments

“I have wet carpet! Grab the shop vac! Maybe not…” First of all, how long has it been wet? Did you know, even with clean water, if your wet carpet has been wet for more than 72 hours, it might as well have been soaked in sewage. A shop vac does not have the power to get all of the water out of your wet carpet. It does not have the power to get the water from the pad underneath the wet carpet. Some believe that if they get the water our of the wet carpet with a carpet shampooer, this will solve all the problems. This is not the case. It will never get all of the water out.

There are certain steps that need to be taken to save carpeting. There is a process. That is why ServiceMaster is there. We are certified and professionally trained to handle all types of water situations. We have the right equipment and solutions needed to get the job done right.  “Complete cleaning and decontamination by a professional following the IICRC S-500 Standard for Professional Water Damage Restoration is important.” (ServiceMaster Restore. Found on July 18, 2017 @

For more information on sewage, visit this page.

Image result for water damage to carpet

Wet carpet in basement

When the damage occurs, your insurance company expects you to do what you can to prevent further damage, so call ServiceMaster immediately for professional help. ServiceMaster works with insurance companies daily and know what they expect. If you have more questions about water damage to your home, visit this page.  Please, save yourself the time, money, and your health. Call us!

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Water, water everywhere

May 18th, 2017 · No Comments

Over the past couple days we have received massive amounts of rain and high winds. In our many years of experience here at ServiceMaster, when we get this much rain it ends up in places that we do not want it to be. Sump pumps tend to be working their hardest to keep up and might even fail because of burning up the motor or power outages. If you need assistance we are here to help. While most times ground water is not covered by insurance we want you and your home to be taken care of. If you have water in your home from this large amount of rain falling, please give us a call. We can be there to clean everything up and dry it or provide you with advice of what direction to turn. It is always better to address problems from water sooner than later. If you wait, you could end up with a much larger problem because of bacterial growth forming from there still being moisture where things appear dry.

We are trained and certified with the IICRC in Water Damage Remediation. The schooling that we have gone through to make sure we take care of our customers has been ongoing and we love to share that knowledge with our customers.

Below is a picture of the Merrillan Dam yesterday morning before three more storms rolled through our area. Water levels are very high and some rivers will continue to rise as tributaries flow down into larger bodies of water.

Lots of water

Lots of water

When we say that structures need to be dried out completely it is to prevent something like the below picture from happening. A closet was left untouched by a homeowner and because water remained in the wood and drywall mold started to grow.  Cleaning up after water when it just happens is easier and more cost effective than letting things run their course.

Growth from closet not being dried out properly.

Growth from closet not being dried out properly.



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