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ServiceMaster Clean of Clark & Jackson County

Fire by Lightning: Myths & Facts

July 27th, 2018 · No Comments

Lightning Myths & Facts

It isn’t every day we walk into a fire disaster and find that the source was lightning, but it happens. In May of this year, on a Friday morning, lightning struck the ground about a quarter of a mile away from a house. It then traveled through the ground, reaching the electric and gas lines. The fire didn’t ignite for almost 48 hours. Someone driving by early Sunday morning noticed the house burning. Fortunately, the gentleman was not home and did not get hurt. He had realized Friday morning that the electricity was out. With the storm that would be normal, so he didn’t suspect anything. Point being, we cannot predict or prevent these types of things from happening. Even if mother nature doesn’t always choose to be nice to us, we can educate ourselves to be better prepared. This article has some very interesting myths and facts about lightning.

https://www.servicemasterrestore.com/blog/weather/weather-myths-debunked-lightning

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Fire Safety

Regardless of the source of the fire, it is NEVER something that should be taken lightly. Everyone should have a fire escape plan. There are many websites that will tell you different ways to ensure your safety if ever in a fire. ServiceMaster would like to share an article that we feel is important for everyone. It provides information about:

Home Fire Prevention, Home Fire Safety Equipment, Fire Safety Planning

https://www.servicemasterrestore.com/blog/fire-damage/3-ways-practice-home-fire-safety/?utm_source=facebook&utm_campaign=fire_safety_home

 

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Flood Damage

March 30th, 2018 · No Comments

When a flood happens it can be a stressful situation. Here is a post from ServiceMaster Restore that may help you if you find yourself in this situation.

 

TIPS ON HOW TO HANDLE THE FLOOD INSURANCE CLAIMS PROCESS

SEPTEMBER 15, 2016

Floods are the number one natural disaster in the United States, reports the National Flood Insurance Program (NFIP). A flood can destroy basements, entire floors and entire homes, depending on the severity of the flood waters. The NFIP states that the average flood claim from 2010 to 2014 was close to $42,000. Being hit with a flood is beyond stressful, from the prospect of losing your home or belongings to the flood insurance claims process itself. We’re here to make the process of filing a flood insurance claim a little less confusing.

Flood Insurance Claim Tips

  1. Find and review your homeowners or renters insurance policy. Your insurance company or agent can provide a copy if the original was lost or damaged in the flood. Look to the declarations page for information regarding the policy’s flood damage coverage, limitations, exclusions and how the claim filing deadlines work.
  2. Call your insurance agent or insurance company. You need to make this call as soon as possible to get the claims process started.
  3. Take pictures and video of the flood damage before beginning any clean-up. The claims adjuster will want to see the damage before any restoration takes place.
  4. Contact ServiceMaster Restore® for a full assessment of the flood damage and an initial estimate of the remediation costs. We will extract standing water and enact effective drying procedures. Our teams also perform pack-out services, board-up and full mold remediation procedures as needed.
  5. Refrain from throwing anything away when removing water damaged items. Your claims adjuster may need to examine items during the claims inspection.
  6. You’ll need to provide several pieces of information for your claim.

These may include but are not limited to:

  • Date of the flood and cause of the flood
  • Location of flood damage
  • Your contact information or contact information for the property owner
  • Clean-up and remediation estimates
  • Receipts for all clean-up, repairs and other related costs
  • Receipts for hotels and other expenses if you have to leave your home
  • A complete list of all personal items damaged by the flood, including furniture and building materials

During the flood insurance claim process, be sure to keep detailed records of each interaction with the insurance company. Log phone conversations with the date and time, the name of the person you talked with and a brief description of your conversation. Maintain a copy of all written communication with the insurance company, including printed versions of emails and any other digital communication.

 

Flood Damage Policies

Unfortunately, the average homeowner’s insurance policy often doesn’t cover floods, even though they are our nation’s most common natural disaster. Separate flood insurance can be purchased, which is important especially if you live in a flood zone or in an area prone to natural flooding. Remember that if you’re a victim of a major flood or other catastrophic flood event, it may take longer than usual to receive your claim check. The aftermath of a natural disaster can be devastating. Let us make the recovery from an emergency like flooding less stressful. ServiceMaster Restore® is there 24/7/365 for full flood damage and water remediation. Our trusted professionals work safely and quickly so you can focus on getting back to normal.

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Renters insurance

March 16th, 2018 · No Comments

Renters Insurance

Here at ServiceMaster we handle many different situations and many times it involves individuals in a rental situation. A landlords insurance does not cover your personal belonging, which can leave you with either an unwanted bill or a lot of work personally. Below is an article about renters insurance that we feel explains the importance of having this quite affordable insurance to protect yourself and belongings.

If you’re a renter and you own things and who doesn’t? You need renters insurance. You can purchase inexpensive renters insurance for less than $1 a day. The important thing is to make sure that your assets are covered.

Renters insurance   also called home and contents insurance   covers your belongings from theft and damage. It provides liability coverage if someone is injured while in your apartment. Part of that liability coverage, which is typically about $2,000, is to pay the injured person’s medical bills. It can also pay for any lawyer fees and settlements.

Renters insurance will pay for the loss of use of your apartment, meaning you can receive payment to stay in a hotel or other place if your apartment is damaged by a fire, storm or other covered event. It covers your belongings while off premises, which means your belongings are covered while you are traveling or if you leave them in your car. For example, if your laptop is stolen from your car or if your luggage is stolen while on vacation, you can file a claim and receive payment.

There are a few broad reasons for you to purchase contents insurance. They include theft of your belongings and damage to your belongings caused by fire, lightning, windstorms, hail, explosions, smoke, vandalism and plumbing leaks. Let’s review a few specific scenarios that emphasize the top reasons to purchase renters insurance.

 

Theft

If you have a computer, you know how valuable it is for storing data, running applications, scrolling the web and entertainment purposes such as streaming video. The documents, data, photos and videos you keep on your computer are irreplaceable. Most renters insurance offers a standard payout, often replacement value, if your computer is stolen or damaged. If you feel you need additional coverage, you can purchase an endorsement, or extra coverage, for your computer, as well as other items such as jewelry, silverware, firearms, business personal property and almost anything you want to insure.

 

Fire

You come home one evening and fire trucks and firefighters are wrapping up hoses and stowing their firefighting gear on the fire truck parked outside your apartment building. Your neighbor fell asleep with a lit cigarette. Your apartment did not burn, but it and everything in it   including your clothes   were damaged by smoke. Renters insurance can pay you for your loss and pay for a place to stay while the damage is repaired.

 

Water Damage

A pipe bursts in your ceiling while you’re at work and pours water onto your great grandmother’s Stickley rocking chair. The leather upholstery is ruined. It’s a notable antique and worth a pretty penny. Your renters insurance will pay to repair the rocker. It’s important to have renters insurance because your landlord’s insurance doesn’t usually cover your personal belongings.

 

Personal Injury

While visiting your apartment to introduce herself, your nosy neighbor who plays her music too loud and can’t seem to park between the lines in the parking garage slips on some raspberry yogurt and knocks herself unconscious. She hits her head on the counter and needs a few stitches. Your renters insurance will cover your liability for her injuries. It typically provides liability coverage from $100,000 to $500,000, which is ample. If you desire more, or less, you can purchase up to $2 million or as little as $50,000 in liability coverage.

 

Summary

Renters insurance is affordable and worthwhile. You can get renters insurance quotes online, which makes shopping for this must-have insurance simple and easy. If your belongings are stolen, damaged or destroyed by fire, storms, smoke, vandalism or other covered causes, renters insurance provides you with peace of mind because you know they’ll be replaced.

 

Information from this post is by DB Troester from http://www.toptenreviews.com/services/articles/top-reasons-to-purchase-renters-insurance/  on March 16, 2018

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ServiceMaster Restore Urge Home Preparedness Before Winter

December 10th, 2017 · No Comments

Experts at ServiceMaster Restore Urge Home Preparedness Ahead of the Season’s Worst Weather

Use these seven strategies to avoid costly damage this winter season

“It’s shocking how many people don’t realize how easy and affordable it is to adequately prepare their homes for winter”
 

MEMPHIS, Tenn.–(BUSINESS WIRE)–Ahead of winter’s arrival, ServiceMaster Restore experts are urging homeowners across the country to prepare their homes for cold temperatures and severe weather. Wind, snow, ice and freezing temperatures can all wreak havoc on a home, especially if it’s not well-prepared for the elements.

Forecasters at the National Oceanic and Atmospheric Administration’s (NOAA) Climate Prediction Center recently released its annual U.S. Winter Outlook, predicting wetter-than-average conditions across the northern U.S. and drier-than-normal conditions in the South. “Even so, we all know how unpredictable weather can be. That’s why it’s so important for homeowners to prepare now, so they’re ready for anything Mother Nature throws their way,” said Peter Duncanson, a 30-year ServiceMaster Restore veteran, who has spent much of his career helping home and business owners recover from severe damage caused by winter weather.

A recent ServiceMaster Restore survey revealed two-in-five homeowners have no idea what they are doing when it comes to prepping their house for a potential weather emergency.1 “It’s shocking how many people don’t realize how easy and affordable it is to adequately prepare their homes for winter,” said Duncanson. “A few preparations now can save thousands of dollars in potential damages, and allow homeowners to enjoy their home, instead of dealing with winter’s aftermath.”

One of the best resources, Duncanson says, is the American Red Cross Emergency app, which is sponsored by ServiceMaster. The free app provides expert advice on what to do before, during and after severe weather events, includes maps of nearby shelters, and notification capabilities to let friends and family know that you’re safe. To download, text “GETEMERGENCY” to 90999, search “American Red Cross” in the app store or go to redcross.org/apps.

To get ready for the winter season ahead, Duncanson recommends taking these seven simple steps to safeguard your home’s interior and exterior:

Outside the Home:

  • Outdoor water faucets connected to garden hoses are likely to freeze and lead to burst pipes. Disconnect all hoses, and cover the faucets to help safeguard your outdoor pipes. Insulated covers can be purchased for $5-$10 at a local hardware or home improvement store.
  • Rain gutters clogged with leaves can cause big problems once snow or freezing rain begins to fall, as they often lead to dreaded ice dams. As they thaw, they can cause costly water damage in your home. Be sure to clear them before colder temperatures start to settle in.
  • Many homeowners invest in sheds to store expensive yard equipment – but unless the sheds are properly sealed, the equipment and other contents can be damaged by the elements. Check for cracks or gaps that could let in cold air and fill with caulk. Be sure that loose or damaged roof shingles are replaced or repaired.

Inside the Home:

  • Use a programmable thermostat to regulate the temperature in your home. If you aren’t going to be home for a few days, ensure the temperature is set no lower than 55 degrees. For extra precaution during extremely cold weather, open kitchen and bathroom cabinet doors so warmer air can circulate around pipes or allow kitchen and bath faucets to run slowly to avoid freezing.
  • Change furnace filters and schedule a furnace checkup with a heating system professional to avoid waking up with no heat on the coldest morning of the season. Routine maintenance will help keep your unit in top shape now and in seasons to come.
  • Prevent frozen pipes in unheated areas of your home, like basements and attics, by wrapping them with foam or self-adhesive insulating tape. Pipes closer to exterior walls that are exposed should be covered and a 6-inch section of pipe insulation foam can cost as little as $3 – thousands of dollars less than dealing with a burst pipe.
  • Have a temporary backup plan, just in case your heating system does go out. For instance, take time to clean the chimney now, if you plan to use vented gas logs or a fire place. If you plan to use space heaters, inspect them to be sure the wires aren’t frayed and the units are working properly, and remind family members to be extremely cautious when using them.

For more expert tips and information on how to prepare for and recover from extreme winter weather, visit ServiceMasterRestore.com or visit us on YouTube or Facebook. For immediate assistance and clean up, call us at ServiceMaster Restore 715-743-7007 (Clark and Jackson County and the Tomah Area)

 

About ServiceMaster Restore 

With approximately 2,000 franchised and licensed locations around the world, ServiceMaster Restore and ServiceMaster Recovery Management (SRM) serve customers through a global network of franchises available 24/7/365 to provide residential and commercial restoration services resulting from damage caused by water, fire, smoke or mold. SRM is the large scale commercial catastrophic disaster restoration unit of ServiceMaster Restore. ServiceMaster Restore and SRM have operations and consulting experience on countless disasters, including clean-up after Hurricane Katrina and the Pentagon after September 11, 2001. ServiceMaster Restore is a business unit of Memphis-based ServiceMaster Global Holdings, Inc. (NYSE: SERV), a leading provider of essential residential and commercial services. More information can be found at www.servicemasterrestore.com and http://www.srmcat.com/. ServiceMaster Restore is the Official Disaster Restoration Specialist of Minor League Baseball™.

About ServiceMaster

ServiceMaster (NYSE: SERV) solves the homeowner’s dilemma. Every day, we visit more than 75,000 homes and businesses through our extensive service network of expert professionals. Technology powers our trusted experts to engage with customers so they can order, buy and receive services when, where and how they want them. Our well-recognized brands includes American Home Shield (home warranties), AmeriSpec (home inspections), Furniture Medic (furniture repair), Merry Maids (residential cleaning), ServiceMaster Clean (janitorial and residential floor cleaning), ServiceMaster Restore (disaster restoration) and Terminix (termite and pest control). Like, follow or visit us at facebook.com/ServiceMasterlinkedin.com/ServiceMastertwitter.com/ServiceMaster, or servicemaster.com. ServiceMaster is the Official Home Services Provider of Minor League Baseball™.

About the Survey

The 2017 ServiceMaster Weather Emergency Survey presents the findings of an online survey conducted by Toluna from April 18-20, 2017 among a sample of 1,555 American homeowners 18 years of age and older. The margin of error for a sample of this size is ± 2.5 percent at a 95 percent level of confidence. Some numbers may not add up to 100 percent due to rounding.

2017 ServiceMaster Weather Emergency Survey conducted by Toluna from April 18-20, 2017 among a sample of 1,555 American homeowners 18 years of age and older

Article from ServiceMaster

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Wet Carpet Safe or Unsafe?

September 7th, 2017 · 1 Comment

“I have wet carpet! Grab the shop vac! Maybe not…” First of all, how long has it been wet? Did you know, even with clean water, if your wet carpet has been wet for more than 72 hours, it might as well have been soaked in sewage. A shop vac does not have the power to get all of the water out of your wet carpet. It does not have the power to get the water from the pad underneath the wet carpet. Some believe that if they get the water our of the wet carpet with a carpet shampooer, this will solve all the problems. This is not the case. It will never get all of the water out.

There are certain steps that need to be taken to save carpeting. There is a process. That is why ServiceMaster is there. We are certified and professionally trained to handle all types of water situations. We have the right equipment and solutions needed to get the job done right.  “Complete cleaning and decontamination by a professional following the IICRC S-500 Standard for Professional Water Damage Restoration is important.” (ServiceMaster Restore. Found on July 18, 2017 @ http://smbydesertdry.com/residential-services/water-damage/the-truth-about-sewage/).

For more information on sewage, visit this page.

Image result for water damage to carpet

Wet carpet in basement

When the damage occurs, your insurance company expects you to do what you can to prevent further damage, so call ServiceMaster immediately for professional help. ServiceMaster works with insurance companies daily and know what they expect. If you have more questions about water damage to your home, visit this page.  Please, save yourself the time, money, and your health. Call us!

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Water, water everywhere

May 18th, 2017 · No Comments

Over the past couple days we have received massive amounts of rain and high winds. In our many years of experience here at ServiceMaster, when we get this much rain it ends up in places that we do not want it to be. Sump pumps tend to be working their hardest to keep up and might even fail because of burning up the motor or power outages. If you need assistance we are here to help. While most times ground water is not covered by insurance we want you and your home to be taken care of. If you have water in your home from this large amount of rain falling, please give us a call. We can be there to clean everything up and dry it or provide you with advice of what direction to turn. It is always better to address problems from water sooner than later. If you wait, you could end up with a much larger problem because of bacterial growth forming from there still being moisture where things appear dry.

We are trained and certified with the IICRC in Water Damage Remediation. The schooling that we have gone through to make sure we take care of our customers has been ongoing and we love to share that knowledge with our customers.

Below is a picture of the Merrillan Dam yesterday morning before three more storms rolled through our area. Water levels are very high and some rivers will continue to rise as tributaries flow down into larger bodies of water.

Lots of water

Lots of water

When we say that structures need to be dried out completely it is to prevent something like the below picture from happening. A closet was left untouched by a homeowner and because water remained in the wood and drywall mold started to grow.  Cleaning up after water when it just happens is easier and more cost effective than letting things run their course.

Growth from closet not being dried out properly.

Growth from closet not being dried out properly.

 

 

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$50 gift certificate giveaway contest!

December 6th, 2016 · No Comments

WIN A $50 GIFT CERTIFICATE!

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We have been in the area for 15 years! (Hard to believe) We are running a Facebook contest to give away $50 gift certificates!

We are celebrating 15 years in business and looking to get 150 Facebook Likes (hopefully more). Like and comment on the original post and like our page to be entered in the contest. We will give away THREE $50 gift certificates towards residential house cleaning or carpet or upholstery service. Please share with other’s to allow us to give these certificates away.

Official Rules
To enter this contest, you must like and comment on the contest post and like our page. This contest will run 12-1-16 through 1-1-17 and the winners will be announced 1-5-17. We need more than 150 likes to give away any prizes. So please share our page to make this happen.

Contestants must be 18 years or older at the time of entering and must reside in Clark or Jackson County or in the City of Tomah. By entering this contest you agree that you understand the rules and we are not liable for technical problems leading to not being able to enter. Winners will be tagged in a post on our page and will be responsible for contacting us afterwards. If a selected winner does not meet the requirements another winner will be selected in their place. Winners will have 5 business days to contact us (by 1-12-17).

Winners will be chosen at random and 3 prizes will be awarded. Each prize will contain a $50 gift certificate to be put towards a future residential house cleaning or carpet/upholstery service. Minimum service charges still apply, but the certificate can be put towards the minimum charge.

If minimum number of page likes is not met the contest will be discontinued and no prizes will be awarded. We have the right to change or alter contest rules without notice.

Facebook is in no way in charge of or responsible for this contest. Facebook is in no way endorsing or sponsoring this contest. Facebook is not associated with this contest.

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Now hiring!

November 11th, 2016 · 2 Comments

Due to recent business growth we have now have several part-time positions open. Wage will depend on experience.

Mitigation technician – Do you like to tear things apart? Are you a team player? This could be a good job for you! We go into homes to cleanup after many unique disasters and our role varies every day.

Cleaning technician – Do you love to clean? We have a variety of projects for you! Attention to detail is extremely important on every job.

Carpet cleaning technician – Do you have a good driving record, are you picky about your work? Cleaning carpets and floors takes specific attention to detail that others may not notice.

Lead/supervisor – Are you a unique, upbeat, motivated person? Are you a team builder? Willing to learn more about our industry? Must have a good driving record, experience preferred. Position will vary 30-50 hours.

We will train the right people who are looking to learn new skills and show initiative.

Call 8am-5pm Monday-Friday for interview appointment 715-743-7007

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Now Hiring!

April 15th, 2016 · 3 Comments

Here are ServiceMaster we are now hiring energetic, positive, reliable people for office personnel, carpet cleaning technician, and cleaning staff for a part-time+ schedule. If you like the idea of every day being different and have the drive to learn new skills we would love to have you on our team. Please call our office in Neillsville to set up an interview- 715-743-7007.

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Change how you put things into storage

January 8th, 2016 · No Comments

We all have things that we put in storage for various reasons: seasonal needs, future use, filing, keepsakes, etc. If you are getting ready to organize your attic, basement, garage or any room of your house here is one tip from the restoration pros who end up seeing more belongings ruined that could have been saved from a few simple preventative measures. Storage rooms can be prime victims of water, smoke, mold, or pest damage. 
 
Tip #1: Ditch the cardboard boxes. 
 
Reasons:    
In the event of a water damage where water comes from the floor any storage boxes on the floor will absorb the water and lead to wet belongings.
If you store contents in your basement and a pipe breaks from a bathroom or kitchen above, storage boxes seem to funnel the water in. 
While a fire can cause a lot of damage to a home, the soot causes more damage in the long run. Boxes do not seal and allow for smoke to travel in and everything needs to be cleaned. 
Pests can get in and eat at cloth and paper items and make it into their new home.
Organization can be messy with many different sized boxes. 
If you ever have to move boxes can only hold so much weight and can take extra time to transport. 
 
Solution: Plastic totes with lids are fantastic. 
They protect from water from the floor and above.
They will keep smoke off of contents in the event of a fire and most likely not need to be cleaned and only moved to a new storage container. 
They keep pests out and protects those things that you value most.
With plastic containers all the same size they can be stacked and organized very easily.
Plastic totes do not crush as easily as boxes when stacked.
When moving plastic containers can be put in an open trailer and weather does not have to ruin moving plans.
 
We hope this organization tip helps you rethink your next redo of your storage area. We bet that one day you will be happy that you made the switch to plastic totes that seal in your contents over using cardboard storage boxes again.

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